Return, Exchange and Cancellation Policy

Return, Exchange and Cancellation Policy
 
We currently offer free returns within 14 days on most items
  • Free returns within 14 days applies to all products except final sale items.
  • Returning items must be unused and undamaged(Cannot have any smell, stains, cuts). We carefully examine each item before shipping to make sure it's in the new undamaged condition.
  • You can return by mail customerservice@bcomfyusa.com.
  • Returns by Mail:
    • Please allow 10 to 14 business days for your return to process. We will notify you when the refund has been initiated. It may take 3 to 5 business days (or longer depending on the payment method used) for the refund to appear on the original form of payment.
    • If you return your items after 14 days from the delivery receipt, we reserve the right to refuse your return.
    • Returns will be refunded to the original method of payment. Shipping and handling fees are nonrefundable.

Exchange

  • We accept exchange for different colors and sizes. Shipping and handling fees are nonrefundable.

Cancellation Policy

  • Cancellations are accepted within 24-hour order cancellation window.

Final Sale Products

  • No returns will be accepted outside of our 24-hour order cancellation window.